CoinTerra indicated this news update on its website. It appears the the email address belong to cointerra support billing etc. has been compromised. The hacker access the email address and communicate with customers to make payment via Bitcoin to the BTC address belong to the hacker, not cointerra. Potentially many people were at risks if recently transacted Bitcoin payment to cointerra you might be sending it to the wrong Bitcoin address that belong the hacker using cointerra support email. This indicate that cointerra not doing well managing its websites securely, avoid potential compromised or hacked.
We are currently investigating a malicious attack on our email servers and website this weekend which has resulted in a security breach. We have taken the site down temporarily while we investigate the situation and will bring it back up again as soon as possible.
In the meantime, any customers who have placed orders in the past seven business days and have not yet made payment should not make payment via Bitcoin. We would like to make it clear that CoinTerra has a strict policy never to offer to move customers forward into an earlier batch, or to offer discounts or free shipping in return for quick payment.
If you have placed an order and paid via Bitcoin since January 31st and have been contacted via email by any person purporting to be a CoinTerra representative offering to discount your order or to move you into an earlier batch, or to sell you a cancelled order from an earlier batch in exchange for quick payment please contact us immediately at [email protected] so that we may investigate it.
Please note that this situation will not affect the shipping of units to early customers from our first batches, which is currently in progress.
We will post an update with further information as soon as we have more information. Thank you for your patience.